TECH

Telecel Ghana promises superior customer experience  

Africa-focused telecommunication service provider Telecel Group has successfully rebranded Vodafone Ghana to Telecel Ghana as part of the ultimate phase in the evolution of the telecommunication network.

The development marks the beginning of a transformative journey that promises to reshape the telecommunications landscape in Ghana, setting new standards of excellence and innovation in the industry.

Telecel’s vision is to lead Africa’s digital revolution, connecting communities with sustainable and locally developed innovative connectivity methods, and inspiring technological advancements that pave the way for a thriving, interconnected continent.

In Ghana, Telecel is focusing on significantly expanding its network coverage, aiming for 2500 4G sites within three years and targeting 100% satellite-to-mobile connectivity to ensure nationwide access across Ghana.

Speaking at the brand unveiling, the CEO of Telecel Group Moh Damush said, “we are thrilled to announce the launch of Telecel brand in Ghana, marking a significant milestone for Telecel and an opportunity to provide positive disruption, advancement, and innovation in Ghana. Telecel Group promises to put its heart and soul in the company, which is and will continue to be the flagship of Telecel in West Africa.”

Telecel Ghana offers a wide range of telecommunications services, including mobile voice and data, broadband internet, mobile money, and value-added services.

With a focus on innovation and customer satisfaction, Telecel Ghana is committed to empowering individuals, business, and communities with seamless and reliable connectivity to thrive in today’s digital world.

CEO of Telecel Ghana, Patricia Obo-Nai, said the business had evolved from offering basic telecommunication services to pioneering digital solutions across Ghana.

That evolution, she intimated had been powered by the company’s belief in innovation, commitment to excellence, and the vision to create a connected and an empowered Ghana.

With the change in the brand name, the other two subsidiaries of the company have also changed to Telecel Cash and Telecel Foundation. All areas of operations have changed to Telecel.

In February 2023, Telecel Group successfully completed the acquisition of 70% shares of Ghana Telecommunications Company Limited (GTCL) to become its majority shareholder.

The brand was first unveiled to employees at an event dubbed the Telecel day at the Accra International Conference Centre.

At an exclusive high-level ceremony dubbed Platinum Night on Monay, which offered the opportunity to senior stakeholders to know the brand, Vice President, Dr. Mahamudu Bawumia underscored the importance of telecommunications in today’s economy.

He said, “Telecommunication plays a pivotal role in shaping our modern society. It bridges distances, connects people, and empowers communities. In today’s fast-paced world, access to reliable and efficient communication is not just a luxury but a necessity for socioeconomic development. It is also critical to Ghana’s digitization agenda, and I am particularly pleased that Telecel Group has decided to invest in Ghana.

I believe it is testament to the conducive business environment created by deliberate and intentional policies by the Nana Addo Dankwa Akufo Addo government.”

 

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